Hiring Briefs
Give Recruiters The Context Behind The Role
Convert Role Charters into hiring briefs with recruitment background, business problems, candidate experience, outcomes, selling points, and non-negotiables.
Skill differentiation
Must-have vs trainable — clearly separated
Generate internal team versions, public job posts, and external recruiter instructions. Does not analyze or rank candidates.
Must-have
- 5+ years B2B SaaS product
- Customer discovery at scale
Can learn on the job
- Specific industry vertical
- Internal tooling stack
Three brief versions from one charter
Internal · public · recruiter instructions
Admins generate different versions for internal hiring teams, public job boards, and external recruiters. Does not analyze or rank candidates.
Recruitment Background
Series A company scaling CS function after 40% logo growth — need a leader before churn becomes structural.
Business Problems
Mid-market churn at 8%; no unified retention playbook; CS ops fragmented across spreadsheets.
Candidate Experience Required
Built and led CS teams at B2B SaaS · $5M–$20M ARR stage · owned both strategy and ops.
Expected Outcomes
Reduce churn to 5% in 12 months · ship onboarding v2 by Q1 · hire and ramp 2 CSMs.
Selling Points
Founding-team proximity · greenfield CS ops · direct CEO access on retention strategy.
Non-negotiables
Must have managed CS team ≥4 · no agency-only backgrounds · must relocate to SF 2 days/week.
Give recruiters the context behind the role
Generate internal briefs, public job posts, and recruiter instructions from the same Role Charter.